Is this a plumbing emergency?
Tap what’s happening and get clear, safety-first steps — whether to shut off the water, when it’s a 2 a.m. call, and when it can wait until morning. Free, no sign-up.
Is this a plumbing emergency?
Pick the situation that fits best. You’ll get what to do right now and how urgent it is. In any life-threatening emergency, call 911. How we build this guidance.
What’s happening right now?
The one move that saves most homes
For almost every water emergency, the first step is the same: shut off the water. Know where your main shut-off is (usually near the meter at the street, or where the line enters the house) before you ever need it — and make sure everyone in the household knows too. For a single fixture, the stop valve under the sink or behind the toilet is faster. Stopping the flow turns a catastrophe into a cleanup. For a suspected gas leak, the priority is different: leave first, then call 911 and your gas utility from outside.
Need a licensed plumber now?
24/7 dispatch connects you with an independent, TSBPE-licensed Austin plumber. Calls are free.