🔍 Leak Detection Dispatch · Acoustic + thermal on the truck

Austin’s leak detection dispatch line — find it without tearing walls.

Water bill spiked? Wet spot in the yard? Sound of running water but every fixture is off? The dispatch line connects you with TSBPE-licensed Austin Master Plumbers using acoustic, thermal, and tracer-gas to find leaks without opening a single wall.

No call center. No out-of-state routing — enter your ZIP and we’ll match you to a local Master Plumber.

✓ Acoustic + Thermal✓ Tracer Gas (slab)✓ Written diagnosis✓ Austin clay-shift specialists

Calls free · Find first, fix second — no demolition-first quotes

Local NetworkMaster Plumbers in every ZIP

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TSBPE LicensedEvery dispatched plumber

24/7 DispatchEmergency line always open

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Upfront PricingWritten estimate before work begins

How the dispatch line works

Four steps, end to end. The call is free. The matched plumber’s estimate is provided after an on-site visit. You decide whether to proceed.

1

You call

The 24/7 dispatch line picks up. A real coordinator captures your ZIP, the symptom, and the urgency.

2

You get matched

Dispatch routes to the nearest TSBPE-licensed Master Plumber familiar with your ZIP and build era.

3

On-site diagnosis

The dispatched plumber walks the job, writes a line-item estimate, pulls any required permits.

4

You decide

The plumber walks you through a written estimate after the on-site assessment. No obligation. Work is performed to Texas plumbing code.

Why Austin leaks hide so well

Hidden leaks in Austin are usually in one of four places — and a local Master Plumber knows where to look first based on your build era and ZIP.

❄️ Uri 2021 attic burst weeping

February 2021 stressed thousands of attic supply pipes that never fully burst but took micro-fractures. Five years later, those fractures are weeping a few drops an hour into attic insulation. Symptom: water bill creep of /month with no obvious cause. Most common in 1995–2015 builds with uninsulated attic runs. Thermal scan finds it in 15 minutes — repair varies by scope of work depending on access.

🌎 Houston Black clay slab leaks

South/East of MoPac on Houston Black clay, seasonal soil shift cracks slab supply lines at the couplings. Symptom: warm/hot spot in the floor (hot-side leak) or sudden drop in water pressure (any-line leak). Acoustic + thermal confirms the location. Highest-risk ZIPs: 78745, 78748, 78749, 78617, 78653. Detection varies by scope of work; repair.

🏚 Galvanized pinhole in pre-1985 homes

Central Austin pre-1985 builds (78703, 78704, 78705, 78751, 78756) with original galvanized supply lines are 40+ years old. Inside the pipe, scale + corrosion creates a pinhole that weeps a few drops daily. Bill creeps up; nothing visibly wrong. Once one pinhole shows, more are usually within 12 months. Detection finds the active one; the conversation shifts to repipe.

💧 Irrigation backflow + valve leaks

Outdoor irrigation systems are the #1 hidden water bill villain in Austin. A stuck zone valve waters one section 18 hours a day; a cracked backflow preventer drips constantly. Symptom: bill up during a month you didn’t increase indoor usage. The dispatched plumber tests every zone and the backflow assembly. Most fixes are.

Look — the biggest scam in leak detection is the ‘we need to dig up your yard to find it’ quote. Modern leak detection (acoustic + thermal + tracer gas) finds the leak point within a 6-inch radius BEFORE anything gets opened. If a plumber wants to start excavating without first running diagnostic — that’s not detection, that’s destruction. The Austin Master Plumbers the dispatch line connects you with use the cameras and equipment first.

How a hidden leak gets found

Three diagnostic methods · which matches your symptom · typical Austin market range for each.

How a Hidden Leak Gets Found Three diagnostic methods · which one matches your symptom

🔊 ACOUSTIC Method: High-sensitivity geophone walked along the slab. Leak makes a hissing / whooshing sound water- borne through pipe. Best for: • Pressurized line leaks • Slab leaks (hot side) • Wall leaks behind drywall • Active drips (not drains) Won’t find: • Drain leaks (no pressure) • Very slow weeps • Sewer line cracks typical Austin market range

🌡 THERMAL Method: FLIR or equivalent IR camera. Shows hot or cold spots through walls, ceilings, slab — invisible to the naked eye. Best for: • Slab leaks (hot OR cold) • Attic Uri-burst weeping • Wet insulation mapping • Confirming acoustic find Won’t find: • Room-temp leaks • Leaks behind insulation • Dry-walled pinholes typical Austin market range

💨 TRACER GAS Method: Helium/hydrogen mix injected into line. Sniffer walks the slab — gas escapes only at the leak point. Best for: • Pinhole leaks slab side • When acoustic failed • Pinpointing for tunnel • Galvanized line surveys Won’t find: • Drain side leaks • Active flowing leaks • Pressurized gas lines typical Austin market range

Sources: ASTM E2106 leak detection methods · SubTronic / Pollardwater equipment specs

Austin Master Plumber using acoustic leak detection equipment

What a leak detection visit actually looks like

The dispatched plumber starts with a meter test (5 minutes, free): shut off every fixture in the house, watch the water meter. If it’s moving, you have an active leak. If not, it’s intermittent — irrigation or a valve. From there, the plumber narrows the line: hot vs cold, indoor vs outdoor, slab vs above-slab.

Then the equipment comes out. Acoustic geophone for pressurized leaks. FLIR thermal cam for slab and wall leaks. Tracer gas (helium/hydrogen) for stubborn pinholes. The leak point is identified within a 6-inch radius before any wall or slab gets opened. You get a written diagnosis with the exact location, the suspected cause, and the repair options. Then YOU decide the repair, with full info.

Leak symptoms — what’s actually happening

Match what you’re seeing to the likely leak type and the right diagnostic method.

Symptom Water bill spiked with no usage change

Three top causes: (1) toilet flapper running silently (especially at 3am — most common); (2) slab leak from a clay-shift joint crack; (3) hidden Uri-2021 attic fracture that’s been weeping since. Meter test confirms active leak. From there, the diagnostic equipment narrows to one of the three.

DIY meter test · Detection if active ·

Symptom Wet spot on the yard or driveway

Outdoor leak: irrigation line, main line, or sewer line. Color/smell tells you which. Clear water = irrigation or main. Discolored or smelly = sewer. Dispatched plumber maps the wet area and tests systems separately. Outdoor main line leaks are sometimes the city’s responsibility if the leak is on their side of the meter — check before paying to dig.

Outdoor leak survey · varies by line ·

Symptom Hot spot or warm patch in the floor

Classic slab leak on the hot-water side. Heat from the leaking hot line under the slab transfers to the concrete and up through the flooring. Acoustic + thermal confirms within 15 minutes. Don’t keep using hot water — every gallon adds damage.

Detection · Repair ·

Symptom Hissing or running-water sound, nothing’s on

Pressurized leak somewhere. Acoustic geophone is the right tool — it’ll trace the sound to within inches. Common sources: a leaking valve under the slab, a Uri-stressed attic supply, or a wall leak inside a stud bay. Diagnose first, demo second.

Acoustic · varies by repair ·

Symptom Mildew or musty smell in one specific room

Hidden moisture somewhere in that room — wall cavity, under flooring, behind cabinet. Could be active plumbing leak, could be Uri-era attic drip migrating down. Thermal cam shows the wet zone through drywall. Identifying SOURCE is the leak detection job; remediating mold is a separate (water-restoration) trade.

Thermal · source-vs-remediation split ·

Symptom Pressure dropped at all fixtures suddenly

Main supply line leak or PRV (pressure regulator) failure. Test: shut off the supply at the meter, mark the water level in a glass at a faucet, wait an hour. If level drops, you’ve got a leak between meter and house. Detection equipment narrows from there.

Detection · PRV ·

Water bill creeping up? Don’t guess. Detect.

Acoustic + thermal + tracer gas · Find first, fix second · TSBPE Master Plumbers

Leak detection DIY (before you call)

These checks take 30 minutes and tell you whether you have an active leak — and how big. Prefer a guided walkthrough? Try our hidden water leak detector for a step-by-step symptom check.

✓ The meter test

Turn off every fixture in the house — toilets, sinks, washing machine, dishwasher, ice maker. Don’t flush. Go to the water meter (street meter box). Note the position of the small triangle dial or low-flow indicator. Wait 15 minutes without anyone touching water. Check again. If it moved at all, you have an active leak. Big movement = significant leak. No movement = leak is intermittent (irrigation, valve cycling).

STOP if: the meter is buried, frozen, or you can’t access it. Dispatched plumber brings a meter test rig and can read at any pressurized connection.

✓ Toilet flapper test

Most common ‘phantom’ water bill cause. Put 6 drops of dark food coloring in each toilet tank. Wait 20 minutes WITHOUT flushing. Check each bowl. If color appeared in any bowl, that toilet’s flapper is leaking — wasting 2–4 gallons a day per leaking toilet. Flapper is the part, 10-minute DIY fix.

STOP if: the flapper looks fine but bowl water still discolors. Could be the flush valve seat or the fill valve — easier to swap the whole flush assembly than diagnose individually.

✓ Isolating outdoor irrigation

Irrigation systems are the #1 hidden Austin water bill villain. Find the irrigation main shutoff (usually near the backflow preventer at the side of the house). Close it. Repeat the meter test. If meter stops moving = irrigation leak. If meter still moves = indoor leak. Half the calls dispatched for ‘plumbing leak’ turn out to be irrigation valve or backflow issues.

STOP if: the irrigation shutoff is seized or leaking itself. Don’t force it — check availability, they’ll bring tools.

✓ Listening for the leak

In a quiet house (late evening), walk every room and put an ear against the walls in any low-flow location: bathrooms, kitchen sink wall, water heater wall, laundry. A pressurized leak makes a faint hissing or whooshing sound. Won’t find slow drips or drain leaks, but a noticeable pressure leak you can sometimes hear without equipment. Narrows the search before the plumber arrives.

STOP if: the house has too much background noise (HVAC, traffic). Skip this and let the dispatched plumber bring the acoustic geophone.

⚠ DO NOT DIY: Start cutting drywall to ‘find’ a leak yourself. Modern detection finds the source within inches BEFORE anything gets opened. Cutting blind means more drywall to repair AND you might still miss the actual leak. Same with slab leaks — never let anyone start tunneling or breaking concrete without acoustic + thermal confirmation of the leak point first.

Austin leak detection — typical pricing

Market data, not promises. The dispatched plumber writes the line-item diagnosis.

Source: HomeAdvisor / Angi Austin metro median pricing, 2025

Service call / diagnostic
Free with detection if it proceeds
Acoustic detection
Pressurized leaks · supply lines
Thermal imaging scan
Slab + wall + ceiling · written report
Tracer gas detection
Stubborn pinholes · slab side
Slab leak point location
Acoustic + thermal combined
Irrigation leak survey
Zone-by-zone testing · backflow check
Pinhole repair (above-slab)
Wall access + repair + close-up
Slab leak repair
Tunnel or reroute · varies by access

Calls are free. The Master Plumbers dispatched through this line provide a written estimate after an on-site assessment.

Austin Texas downtown skyline

Local plumbers. Local dispatch. All of Greater Austin.

If you can see the Capitol from your roof, the dispatch line covers you.

Neighborhoods & cities the dispatch line covers

Austin leak detection — real questions, real answers

What homeowners actually ask before authorizing detection work.

Will leak detection damage my walls or floors?
No — that’s the whole point. Acoustic, thermal, and tracer-gas detection identify the leak location BEFORE anything gets opened. The diagnostic phase is fully non-invasive. Only after the leak point is confirmed (within a 6-inch radius) does anything get cut or excavated, and only at the confirmed location.
How accurate is acoustic detection?
Within inches when the leak is active and pressurized. Less accurate for drain leaks (no pressure to make noise) or very slow weeps. Best in quiet conditions — most Austin Master Plumbers prefer early morning or late evening visits for acoustic work. Thermal often complements acoustic for confirmation.
Is thermal imaging better than acoustic?
Different tools for different leak types. Thermal sees temperature differences — great for slab leaks (hot OR cold side), wet insulation, Uri-attic weeping. Acoustic hears sound — great for pressurized pinhole leaks anywhere. Many dispatched plumbers use BOTH and cross-confirm. Belt-and-suspenders detection.
How long does leak detection take?
Single-suspected-area: 30–60 min on site. Whole-house scan (when you don’t know where to start): 2–3 hours. The dispatched plumber gives you an estimate before starting based on what you describe on the call. Most leak detection visits resolve same-visit with a written diagnosis.
Can you detect a leak under my concrete slab?
Yes — that’s a core specialty. Acoustic + thermal + tracer gas (helium/hydrogen) all work through concrete. The dispatched plumber locates the leak point within a 6-inch radius. Then you decide whether to tunnel under from outside (cheaper, slower) or break through the slab from above (faster, more disruptive). Same-line reroute is sometimes the best option.
Does homeowners insurance cover slab leak repair?
Sometimes — depends on cause. Sudden burst (acute event) often covered. Gradual seepage often excluded. The dispatched plumber documents the cause type, which is what determines coverage. Slab leak DETECTION is usually not covered (it’s diagnostic). Slab leak DAMAGE (drywall, flooring, mitigation) often IS covered if the leak was sudden.
What’s the difference between irrigation leaks and plumbing leaks?
Irrigation = outdoor, on the homeowner’s side of the irrigation backflow preventer, only active when irrigation runs. Plumbing = indoor supply, active 24/7 because pressure is constant. They’re separate systems. A plumbing leak detect doesn’t catch irrigation issues — and vice versa. The dispatched plumber tests both.
Can you detect leaks in the sewer line?
Sewer leaks are different — they’re drain-side (no pressure), so acoustic doesn’t work. Camera scope is the right tool. The dispatched Master Plumber feeds a camera through the cleanout and visually identifies cracks, separations, root invasions. Sewer scope varies by scope of work typical and is the right diagnostic for sewer leak suspicions.
How fast can you get to me?
Same-day for non-emergency leak detection, often available. Emergency dispatch (active flowing leak, water damage in progress) response time depends on which on-call plumber is closest and current call volume — inside the city it tends to be faster. Confirmed appointment slots are usually available within 24–48 hours; emergency same-night dispatch is 24/7.
Will the dispatched plumber try to upsell me on repairs?
The Master Plumbers the dispatch line connects you with provide a written diagnosis with the leak location and the repair options. You get to choose. Some plumbers will quote the repair on the spot; you can also take the written diagnosis and get a second quote elsewhere if you want. No pressure to repair the same day as detection.

Ready to find that hidden leak?

Acoustic + thermal + tracer gas · Find first, fix second · Calls free.

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